Shipping policy
Processing Time: All orders are processed within 2-3 business days of receiving your order. Orders are not processed or shipped on weekends or public holidays. You will receive a notification with tracking information once your order has shipped.
Domestic Shipping (United States)
- Standard Shipping: $9.99— estimated 5–7 business days
- Free shipping on orders over $150
- Expedited Shipping — $24.99, 1–2 business days
International Shipping We ship internationally to over 27 countries, including the United Kingdom, European Union member states, and Canada. International orders are shipped via commercial carriers (DHL, FedEx, or UPS) to ensure reliable delivery and customs clearance.
| Destination | Estimated Delivery | Rate |
|---|---|---|
| Canada | 5–10 business days | $20 |
| United Kingdom | 7–14 business days | $20 |
| European Union | 7–14 business days | $20 |
| All other international destinations | 7–21 business days | $20 |
International Express Shipping (select destinations): $39.99 — 3–5 business days
Delivery times are estimates only and may vary due to customs processing, carrier delays, or other factors outside our control. KVÍNOR is not responsible for customs-related delays.
Duties & Import Taxes: Customers are responsible for all duties, import taxes, and customs fees charged upon delivery. These charges are determined by your local customs authority, and are not included in your order total or shipping cost. KVÍNOR is not responsible for delays caused by customs processing.
Tracking All orders include tracking. You will receive a tracking number via email once your order has shipped.
Lost or Delayed Shipments If your order has not arrived within the estimated delivery window, please contact us at contact@kvinor.com and we will investigate with the carrier.
